Pret & Itsu Founder: How I Built TWO Billion Dollar Brands At The Same Time!: Julian Metcalfe | E173
- Aug 28, 2022
- 1:19:59
- Full Episode
Julian Metcalfe is the founder of Pret A Manger and Itsu, and since he’s been a young man has been on a mission to change the way we think about eating out and how we eat. His companies are together worth over $3 billion.
Topics: 0:00 Intro 01:32 Early years 06:00 The affect your parents had on you 12:01 The importance of transparency 17:44 Affection & self esteem 27:27 Was money driving you? 30:59 What was the "specialness" that made Pret successful 37:06 How I run my businesses 50:03 Selling Pret 56:14 Starting ITSU 58:01 The hardest day of your career 01:02:14 Finding out you had a daughter 01:07:14 What are you scared of? 01:08:45 Your happiness recipe 01:11:31 The last guest question
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Itsu: https://www.itsu.com/
Listen on: Apple podcast - https://podcasts.apple.com/gb/podcast... Spotify - https://open.spotify.com/show/7iQXmUT...
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Sponsors: Vodafone Business - https://www.vodafone.co.uk/business/sme-business?cid=psoc-ent/vhub/doaceo/aws/3.22/ntst Craftd - https://g2ul0.app.link/gZ8in6Dsvsb Huel - https://g2ul0.app.link/wjmvak5nAsb
Carpets gifted from Tapi - https://g2ul0.app.link/tDr1dkXNKsb
Chandelier & Lights gifted from Tom Kirk Lighting - https://g2ul0.app.link/h2nesEZNKsb
Brief Summary
Julian Metcalfe discusses entrepreneurship, childhood trauma, and the importance of transparency in business relationships.
Key points
- The Impact of Childhood Trauma. Exploring how early trauma shapes our relationships and work ethic.
- The Importance of Transparency. Discussing the necessity of honesty in business relationships.
- The Fascination of Love. Exploring the complexities of love and relationships, and how they shape our lives.
- The Importance of Culture. How a strong culture can transform businesses and empower employees.
- Giving Back. The commitment to not waste food and help those in need.
- The Joy of Giving. A system introduced to encourage giving away products to build customer loyalty.
Episode highlights
- The Impact of Childhood TraumaExploring how early trauma shapes our relationships and work ethic.“The death of my mother when I was seven... created a loneliness.”2:00Aug 28, 2022
- The Importance of TransparencyDiscussing the necessity of honesty in business relationships.“Transparency felt like a great motivator.”12:19Aug 28, 2022
- The Fascination of LoveExploring the complexities of love and relationships, and how they shape our lives.“It's a fascinating subject, don't you think?”23:36Aug 28, 2022
- The Importance of CultureHow a strong culture can transform businesses and empower employees.“It's about trust, care, and love in business.”37:09Aug 28, 2022
- Giving BackThe commitment to not waste food and help those in need.“We had a van to take it to the homeless.”43:37Aug 28, 2022
- The Joy of GivingA system introduced to encourage giving away products to build customer loyalty.“When you do good stuff, it always comes back.”45:17Aug 28, 2022
- The Challenge of ProofDespite success, there's no numerical evidence to support the effectiveness of their loyalty scheme.“Just believe it.”47:06Aug 28, 2022
- A Surprising Family ReunionA shocking discovery of a daughter leads to a heartfelt reconnection.“I had an overwhelming desire to build her muscle and her strength.”1:04:13Aug 28, 2022





