The Job of Change

Knowledge at Wharton

Episode Description

Studies put the failure rate of organizational change at 70% or higher. Yet, managers face increasing pressure to implement change to meet short- and long-term goals. Gregory P. Shea and Cassie A. Solomon share their approach to dealing with this challenge in Leading Successful Change: 8 Keys to Making Change Work. Jeff Klein, director of the Wharton Graduate Leadership Program, recently spoke with the authors about why we are not as good at change as we need to be, and how we can get better at it. 📂 Leadership

Brief Summary

Greg Sheay and Cassie Solomon discuss their book on effective organizational change, emphasizing environment design over individual motivation.

Key points

  • The Lead Dog Myth. Exploring the misconception that change relies solely on leaders or followers.
  • Designing for Change. Discussing how leaders can create environments that facilitate change.
  • Sustaining Success. How successful organizations can proactively manage change before crises arise.
  • The Burning Platform. Change driven by fear can lead to anxiety, which stifles creativity. Instead, focus on hope.
  • Shaping the Environment. Organizational change requires shaping the environment to ensure people feel different.
  • Seeing the World Differently. Understanding the framework allows you to apply it to various aspects of life.

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