Management by the Numbers
Episode Description
People analytics isn't perfect -- yet. But it helps eliminate biases in important areas such as recruitment, says Wharton's Cade Massey.
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Brief Summary
Kade Massie discusses how people analytics transforms hiring and performance evaluations using data to reduce biases and improve decision-making.
Key points
- The Rise of People Analytics. People analytics is transforming HR by using data to make unbiased decisions.
- Counterintuitive Findings in Recruitment. Xerox discovered that prior call center experience could indicate potential burnout.
- Future of People Analytics. The future may see advanced data tracking similar to sports analytics.
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Episode highlights
- The Rise of People AnalyticsPeople analytics is transforming HR by using data to make unbiased decisions.“People analytics is a data-driven approach to managing people at work.”0:51Mar 21, 2014
- Counterintuitive Findings in RecruitmentXerox discovered that prior call center experience could indicate potential burnout.“A lot of U experience might predict bad performance.”7:20Mar 21, 2014
- Future of People AnalyticsThe future may see advanced data tracking similar to sports analytics.“We're just going to keep discovering more examples as technologies filter down.”19:37Mar 21, 2014
Tension
40/ 100Low tension
