How Increased TV Watching Impacts E-commerce

Knowledge at Wharton

Episode Description

Does e-commerce decline on days when TV viewership surges, or do people multitask and shop while they watch? Research by Wharton’s Shawndra Hill provides some answers. More: http://knlg.net/1hMy6DY 📂 Management;Marketing 🏷️ Research

Brief Summary

A study shows TV viewership negatively impacts online sales, suggesting they are substitutes rather than complements.

Key points

  • TV Viewership vs. Online Sales. A study reveals that TV viewership negatively impacts online sales, suggesting they are substitutes.
  • Implications for Auction Sites. Sellers should consider TV viewership when timing their auctions to maximize sales.

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Tension

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