AI Isn’t Plug And Play

Knowledge at Wharton

Episode Description

AI doesn’t work like pixie dust. Peter Cappelli, Wharton Professor of Management, explains why companies still need employees to train, manage, and constantly monitor AI tools for them to actually be useful.

ABOUT THE EPISODE AI is changing the workplace, but is it really replacing jobs yet? Peter Cappelli, Wharton Professor of Management, breaks down why artificial intelligence has not led to widespread job loss, how companies are approaching AI investments, and what workers and new graduates should understand about the future of productivity and employment.

ABOUT THE PODCAST This Week in Business features interviews with Wharton faculty about the latest news, fascinating trends, and issues impacting both consumers and the business world. Episodes are recorded at the Wharton School and published twice per week.

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Brief Summary

Integrating AI requires employee involvement and ongoing training for effectiveness.

Key points

  • Integrating AI into Workflows. Successful AI integration requires significant organizational change and employee involvement.

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